From product strategy to production code.

Created as an independent Valinor product, Spresso Club is a two-sided coffee platform that connects community-driven discovery with tools for coffee shop owners. Customers can find, review, organize, and share shops using details generic listings miss, while owners can claim and customize their shop pages through a dedicated web application.

• Built map and list discovery with filters for Wi-Fi, outlets, seating, noise, food, parking, distance, and ratings.
• Designed a coffee-specific review model that combines ratings, comments, photos, and structured good-to-know attributes.
• Created deep-linked sharing and collaborative lists so users can organize coffee plans together and send friends directly to shops, profiles, and curated collections.
• Built community loops around local activity, followed profiles, public reviews, and user-curated shop lists.
• Developed a separate web application where coffee shop owners can claim their listings and customize how their businesses appear to customers.
• Positioned the product around community-submitted data with no ads, sponsored pins, or scraped business-directory listings.

Designed and built a custom ERP that migrated a precision machine shop away from Google Sheets and connected its core business processes in one system, from quoting and customer orders through planning, production, inventory, and invoicing.

• Standardized normal and Kanban orders, part revisions, work orders, machine scheduling, material tracking, and production reporting.
• Built due-date-based inventory allocation to prioritize customer demand and prevent overcommitting finished goods.
• Added production history, scrap reporting, controlled corrections, and revision-level traceability for ISO 9001 workflows.
• Introduced semi-automated quoting, automated invoices and customer emails, and real-time visibility into production and inventory.

Rebuilt the Yield department’s workflows for setting inventory availability and overage levels across sailings. The system had to maximize sellable inventory and occupancy while controlling the operational and financial risk of overbookings.

• Mapped the existing yield process with the operational team and translated complex inventory decisions into a clearer product workflow.
• Redesigned how inventory and overage levels were set so the business could sell more confidently without introducing avoidable oversell exposure.
• The resulting process changes generated seven figures in oversell savings across annual sailings.

Designed and led development of an API that delivers current inventory on demand to third-party travel partners, replacing a once-daily CSV file distributed over FTP.

• Moved partner integrations from stale daily snapshots to live availability at the moment inventory was requested.
• Designed the API behavior and data flow, then led implementation across internal systems and external partner requirements.
• Reduced dependence on batch-file delivery while giving travel partners more accurate information for customer searches and sales.

Led a passenger health-screening integration that connected Viking’s passenger records with a third-party telehealth provider and replaced a manual reconciliation process with APIs and automated workflows.

• Defined the data and workflow requirements between internal passenger systems and the telehealth partner.
• Automated the transfer and reconciliation of passenger screening records across the two organizations.
• Reduced an operational process that previously took hours to complete down to minutes.